NuStep T4r Customer Service

At NuStep​®, Inc. customer satisfaction is a top priority.

Our product specialists are available to assist you Monday through Friday from 8 a.m. to 5:00 p.m. Eastern Standard Time.


+1 (800) 322-4434

+1 (734) 769-3939


(734) 418-1857


Dear NuStep Customer,

Thank you for choosing the NuStep® T4r Recumbent Cross Trainer. We asked fitness and rehabilitation professionals from around the country for their ideas on what makes a good exerciser and used their ideas in designing the NuStep. The result, we think, is an exerciser that’s safe and effective. 

We’re always interested in user comments and invite you to call us with your thoughts and suggestions.

Yours in good health,

Richard N. Sarns

President, NuStep, Inc.

  • 10 Year Frame
  • 5 Year Parts
  • 1 Year Labor*

Satisfaction Guarantee*

NuStep Machines are made in America
ICAA Inspire Award
Ease Of Use Arthritis Foundation Commendation